Privacy Policy
Last Updated: August 30, 2025

Phoenix Pro Management (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://phoenixproinc.net, communicate with us, or use our services — including SMS text messaging.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and other details you voluntarily provide.

  • Service Information: Project details, appointment preferences, and related communications.

  • SMS/Texting Information: Mobile phone numbers, message content, and response activity when you opt in to receive SMS updates.

  • Technical Information: IP address, browser type, device information, and cookies when visiting our website.

2. How We Use Your Information

We use collected information to:

  • Provide and improve our services.

  • Communicate about projects, appointments, and service updates.

  • Send SMS text messages (with your consent).

  • Respond to inquiries and provide customer support.

  • Maintain compliance with legal or regulatory obligations.

3. SMS/Text Messaging Privacy

If you opt in to SMS messages:

  • You will receive messages related to Phoenix Pro Management services, projects, scheduling, and client communications.

  • Message frequency may vary.

  • Standard message and data rates may apply.

  • Your mobile information will not be shared, sold, or disclosed to third parties for marketing purposes.

  • You can opt out anytime by replying STOP. For assistance, reply HELP or contact us using the information below.

4. How We Share Information

We do not sell or rent your personal data. We may share your information with:

  • Service providers assisting with operations (IT support, SMS delivery providers, etc.).

  • Legal authorities if required by law or to protect our rights.

5. Data Security

We implement reasonable safeguards to protect your information. However, no system is 100% secure. You share information at your own risk.

6. Your Rights

You may:

  • Request access, correction, or deletion of your personal data.

  • Withdraw consent for SMS or other communications at any time.

7. Contact Us

If you have questions about this Privacy Policy or our SMS practices, please contact us at:

Phoenix Pro Management
Email: info@phoenixproinc.net
Phone: 561-236-9384